If you're not happy with your purchase, we're not happy and we will make it right. You can return your item at any Sterling Family of Jewelers location for up to 60 days after purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from sterlingjewelers.com , but exchanges must be done at a Sterling Family of Jewelers store.
To return a shipped item to SterlingJewelers.com, please follow these steps (they're also on your packing slip).
Sterlingjewelers.com isn't responsible for merchandise that's not received or not returned in accordance with these terms.
Review your order Questions about your order? Email us or call 800-527-8179.
Only one email recipient may be specified.
The information entered on this form will not be used to send unsolicited email and will not be shared with a third party.
Your email has been sent.